Is it more important to let users pay or save users money?

Question

PopShort.AI is a one-click tool for generating AI short videos, and it has faced thousands of users since its launch. 
We found that many users lost a lot of credits because they were not good at adjusting prompts. Although they were satisfied with the final results, and they seemed to be used to AI's card-drawing results, we still wanted to avoid this waste.

So we made two optimizations:
1.Settings: After entering all prompts, click "Regenerate image" to save units.
2.Prompt: A new video prompt has been added to generate a video based on the image.

What do you think? Everyone is welcome to experience and give feedback. Every character you write means a lot to us.

Business Marketing with Nika · Accepted Answer

Since there are more parties, interests are conflicting. 😄

But we all know that marketers do both.

You have to show results in the company, so you make them pay for the value.
But you also have to motivate people, so you sometimes give them the "benefit" of a discount.

Dua Afzal · Answer

I think it's great that you're trying to save users from wasting credits .

Jos Bish · Answer

It's awesome that you're focusing on minimizing credit waste! Saving users money is definitely valuable

bikrampuri · Answer

I like the direction you're taking with this! Helping users save credits while experimenting makes the experience feel more flexible and less stressful.

Dalhat Usman · Answer

Great updates! Saving users money shows that you care about their experience and aren’t just focused on making sales.

Morgan Harriss · Answer

It’s nice to see a tool focused on helping users save resources while still delivering results

Darryl Helge · Answer

Saving users money should be the focus. They'll keep using the tool if they feel like they're getting value without wasting credits.

aliza beth · Answer

It's great to save money, but if the tool delivers great results, users won't mind paying. Balance is key.

Answer

It's a balancing act for sure. You gotta deliver value so users are willing to pay, but also give them enough incentives and discounts to keep them engaged and motivated. I think the key is to really understand your users, deliver what matters most to them, and get creative with pricing models that align your interests with theirs. Things like usage-based pricing, bundling, loyalty rewards, etc. At the end of the day, if you're saving users time and headaches, many will see the value in paying. Just my 2 cents!

Ashley James · Answer

Does the regenerate feature also let you tweak minor details in the video

Sonu Goswami · Answer

Gr88 optimizations!

kimchi · Answer

Giving users control to save credits is a win. It makes them feel more in control and satidfied.

Is it more important to let users pay or save users money?

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