In a remote team, how do you communicate well?

Question

Soroush Malekyari · Accepted Answer

We used to use Slack but once as an a avid gamer , I thought to myself why we are not using Discord and we have switched ever since , The reasoning is:

- Way much easier to use
- Very cheaper than Slack, Free unlimited history
- Discord never goes down but slack always has a problem somewhere
- Pretty much all integration's are available for Discord too (Including our product launching soon on Discord and Slack 😁, Click on "Notify Me" to get notified when we launch, thanks for reading my shameless plug lol)

Emilia Vicini · Answer

Slack is always open, but our weekly meetings are a huge help to stay in the loop.

Rahul Luthra · Answer

Mostly through Slack.

What I've noticed is teams that implement agile scrum effectively don't need to over-communicate, a standup update every morning, sprint planning every fortnight, and anything ad-hoc over Slack or any project management tool you use (Trello, Jira, etc)

Harris Cheng · Answer

@emilia_vicini i'm trying out some coworking sessions lately too, just to make things less formal

Akanksha Singh · Answer

The art of staying connected while wearing pajama bottoms! 🌟 For me, communication is key, so getting good with slack, zoom calls, chat apps, and virtual high-fives!

Priyanka Saini · Answer

Hey @harrischh Effective communication is crucial when working remotely, and I have the privilege of working with a remote company, "TechUp Labs ," (https://www.techuplabs.com/) that sets a high standard for seamless and timely remote work. I've been collaborating with them for the past two years, and I'd like to share what I've observed about achieving excellent remote communication to ensure productivity, collaboration, and a strong sense of connection with your team. Here are some tips to communicate effectively when working remotely: Use the Right Tools: Choose the right communication tools for your team. Popular options include Slack, Microsoft Teams, Zoom, and email. Ensure everyone is comfortable with and has access to these tools. Establish Clear Expectations: Define communication norms within your team. Set expectations for response times, availability hours, and preferred communication channels. Make sure everyone is on the same page. Regular Check-Ins: Schedule regular team meetings, one-on-ones, or stand-ups. These meetings help maintain team cohesion, track progress, and address any challenges. Be Responsive: Respond to messages and emails promptly. Even a quick acknowledgment of a message can go a long way in showing that you're engaged and attentive. Use Video Calls: Whenever possible, use video calls instead of just audio or text. Seeing each other's faces helps build stronger connections and reduces miscommunication. Clear and Concise Messages: Write clear and concise messages. Use bullet points or numbered lists to convey information efficiently. Avoid long, rambling emails or messages. Avoid Overuse of Email: While email has its place, avoid overloading your colleagues with unnecessary emails. Reserve email for formal communication, and use chat or messaging apps for quick questions or casual conversations. Document Everything: Keep project documentation up-to-date. Share documents, create wikis, or use project management tools to ensure everyone has access to the necessary information. Active Listening: During meetings or conversations, practice active listening. Give your full attention, ask clarifying questions, and summarize key points to ensure everyone is on the same page. Use Emojis and Tone: Emojis and tone indicators (e.g., "FYI," "URGENT") can help convey emotion and urgency in written messages, reducing the chance of misinterpretation. Embrace Asynchronous Communication: Not everyone may be in the same time zone or have the same schedule. Embrace asynchronous communication by leaving messages that can be read and responded to at a convenient time. Cultural Sensitivity: Be aware of cultural differences in communication styles. What may be considered normal in one culture could be perceived differently in another. Security and Privacy: Be mindful of data security and privacy when communicating remotely. Avoid sharing sensitive information in unsecured channels. Feedback and Recognition: Don't forget to provide feedback and recognize your colleagues' efforts. Remote work can sometimes feel isolating, so positive reinforcement is crucial. Regularly Evaluate and Adapt: Periodically assess your team's communication strategies and adapt them as needed. Solicit feedback from team members to identify areas for improvement. Remember that successful remote communication is not just about the tools you use but also about the culture and practices you establish within your team. Open and clear communication is the foundation of effective remote work.

Gabriela Pacheco · Answer

Slack. And for better and faster communication, I rather have a 2 mins huddle, than have an hour-long thread conversation with my team. It seems to work quite nicely for us designers.

jenny · Answer

For effective communication within our remote team, we've found AI-powered Clariti to be an invaluable asset. Its contextual communication capabilities have enabled us to stay connected, aligned, and productive, even when we're physically apart. By preserving the context of our discussions, we can quickly reference past information, avoid repetition, and make informed decisions collaboratively. 
@efficient_builder923

Harris Cheng · Answer

@akanksha_hunts 🙌🏻

Harris Cheng · Answer

@soroushmalekyari yes disord sometimes works too! but we use it only for our beta user communication

Answer

We are using Discord for the team communication and it's working well for us and we conduct a meeting on Google Meet.

Harris Cheng · Answer

@rahul_luthra great ideas there! do you have any good suggestions to have a better team cohesion and make things less intentional / formal?

In a remote team, how do you communicate well?

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