If your customers request new features, do you implement them for free of for a fee?

For free but we use it as a hack to sell big Enterprise licenses

It depends if it fits to our roadmap and there is a product- respectively feature-market-fit ;) ... if we think that the feature won't work for other customers, it has to be paid, sure.

That's a nice question. At the moment, we are not at a stage to take customer requests for features directly. We closing the loop currently i.e. Bring users to the website (done), get them to post a job/event (done), get Talent to make an offer on the job/event (done), get the customer to hire/pay (pending). However, a product should provide value to the customers and make money for the stakeholders. If I can get the customers to pay for a feature (strategically), then I'll for sure get them to pay for it.

It's depend on the situation. If the hange is align with our product road map and benefits a large no of user, we may consider implementing it :)

If it's a small feature that will benefit many users, we usually do it for free to keep customers happy. But for big custom features, we charge extra, especially for enterprise clients. Gotta keep the $$$ flowing, ya know? 💰

For me it's depend upon the situation and complexity of feature.