How user-friendly is your product? Do you provide any support or training resources for new users?

Neha
18 replies

Replies

Amulya Prasad
Yes, we have a section called docs, which is a user manual for any new users
Neha
@amulya_prasad Good! Amulya may I know your product name?
Subin Babu
ElkQR, our amazing app, is designed for everyone to enjoy, with a simple UI and clean design! We have a special team that loves helping you whenever you need it. And guess what? We also have a comprehensive guide with step-by-step instructions that will show you exactly how to use ElkQR!
Neha
@realsubinbabu Sounds fantastic! yes very clean and intuitive design, which makes it easy for users to understand and navigate.
Igor Lysenko
Hello, for our project, we provide the user with hints during the process of using the product.
Neha
@ixord Great! may I know your project name?
André J
Launching soon!
If you need training to use an app, you have failed at UX. No one needs training to use Notion or slack or Spotify.
Yohan Penny
@sentry_co I would respectfully disagree. Many people need help in working with Notion. A lot of things on that platform are not UX-friendly. Slack and Spotify are very different than Notion, but finding what you need is easier on those platforms.
André J
Launching soon!
@yohan_penny If your baseline tech savvy, you can find your way around Notion. Everyone uses it and they have no onboarding or training. I never heard anyone needing that. Sure there are always new things you can do with notion that are expert level. But so are lego. You can use it as a novice. Or build advance models. Notion is lego. IMO. The whole point of notion was that no-coder people could use markdown and databases without knowing how to code.
Edward G
User experience is #1 in my book: I design it as if my parents were to use it. If it's too complicated, you'll lose people.
Matt Kealey
I'm actually in the process of making it more user-friendly. It started out with a lot of complicated custom code before we moved over to Notion and Slack. It helped fix a lot of problems haha.
Yohan Penny
Oh totally. The entire onboarding process is streamlined and connected via some third party apps. Once they're on their dashboard (only possible after membership begins), they're provided with a welcome video as well as a quick how-to. They don't need to do much once they're there though.
Jacob Butler
Yes, our product is highly user-friendly, featuring an intuitive interface and extensive support and training resources for new users.
Benjamin Patterson
Our product is designed to be incredibly user-friendly, with a simple interface and comprehensive support and training materials available to assist new users.
Liam Richardson
Our product prioritizes user-friendliness, offering an intuitive interface and robust support options, including training resources for new users.
James Hughes
Without a doubt, our product is user-friendly, boasting an intuitive interface and ample support and training resources to ensure a smooth onboarding process for new users.
Ava Martinez
Rest assured, our product is exceptionally user-friendly, with a streamlined interface and a range of support and training materials available for new users to make the most of their experience.