How To Implement A Social Media Marketing Strategy
Michael Edmondson
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Social media marketing can be divided into five categories:
• Strategy
• Planning
• Publishing
• Listening and engagement
• Analytics and reporting
• Advertising
In essence, you must first come up with your strategy including your goals
plan and publish your posts, listen to feedback and view your engagement,
and check the analytics to see whether the data backs up your goals.
Basically, your social media marketing strategy is a plan. You need to start
at the beginning with planning, obviously, and as with most things, the better
foundation that you build for yourself in the beginning, the better the
understanding you have of the things that you want to achieve and who your
brand is going to be: the better your strategy would be and, therefore, the
better your chance of success is.
While it can seem tedious, it is worth taking the time to put in the effort to
create a comprehensive strategy to have a successful business eventually
Set goals
The important thing to begin with is what your goals are. What do you want
to achieve from your business and how can you use your marketing strategy
to do so? This will be what you are striving to meet with your strategy. There
are more examples of specific and smart goals later on, but these could give
you a hint about some things that you should be thinking about achieving.
Possible overall goals to set for your social media profiles include:
- Increase brand awareness
- Grow revenue
- Get new traffic to your website/or other platforms
- Increase the clickthrough rate
- Increase mentions
- Build a community with your audience
But how will you achieve such things? Although they are overall goals, they
are not specific, nor do they provide any real incentive. They may give you
an indication, but they do not give any real inspiration for what you explicitly
are aiming for. Instead, your goals should have specific numbers and
timelines. Below are some ideas for sub-goals you can create, they are listed
without timelines, but you should endeavor to create them.
Possible sub-goals include:
- Increasing your overall follower count
- Increasing reach
o Reaching x people per month
- Increasing comments
- Increasing mentions
Increasing overall likes
- Improving your follower to like ratio
- Driving traffic to your website
o How many people click the links to your website?
o Where do these people come from?
o How long do they stay on your website?
- Growing revenue
o Revenue from social media
o Revenue from ads
o Revenue from people buying your products or service
- Growing leads
- People using your hashtags or contests
Goals will obviously differ for everyone and each business will have different
goals. Try to make them as specific and time-sensitive as possible, this will
ensure that you are on track to meet them.
Research
The research phase of your business strategy will be incredibly important. It
will be the foundation of your business, in conjunction with your marketing,
which is why you need to spend adequate time getting to the bottom of your
goals and how are you going to achieve them.
First, you need to research your industry. While it is likely that you have
already done this—you can never be too prepared. It would be valuable to
check marketing trends within your industry. This includes things like popular
kinds of campaigns, hashtags, and locations to post
You will also need to research your audience. We will discuss this more
below (and throughout this eBook), but you need to have a very clear
understanding of who your audience is and how they use social media in
order for you to be able to market to them effectively.
Additionally, you should be researching your competition. Figure out who
your main competition is (both direct and indirect) and analyze their
successes and their failures, and it may even be prudent and valuable to
analyze their data, too. This will give you some hints of things to avoid and
things that you should (and should not) be focusing on. Any advantage that
you can give yourself will be invaluable; do not waste time doing things that
have been proven not to work before. This does not mean that you should
not take risks, but simply that you should be careful about the ones that you
do take.
Audience
While it almost goes without saying, it is imperative that you understand your
target audience. If you are lacking an understanding of where your target
audience is spending their time online, what kind of content they enjoy, and
what kind of businesses they like, your marketing strategy will not be
successful.
You need to be able to paint an incredibly detailed picture of your target
audience in order to be able to reach them effectively. You need to
understand them from a demographic perspective, but your understanding
will also need to include things like their income, their propensity to comment,
and share posts, and their geographical location. As well as understanding
the times of day that they use social media. For example,e there is no use
posting a competition on Instagram at 10:00 am that closes a few hours later
requiring them to share and comment, tagging a friend on a post if your
audience typically does not share posts or does know how to and works
regular business hours and may not be online during that time and aren't
typically tag people all know how to. While that was a convoluted
explanation, often, social media usage patterns are convoluted too! These
are the smaller things that you need to take into consideration.
You also need to use the social media platforms that your audience is using.
It may seem obvious, but looking into the data that shows where your
audience is most online and how they use the social media is the best way
to enjoy a successful marketing strategy. After all, what is the point of posting
if your audience does not see it? In addition to this, you also need to fill out
your profiles completely; even on social media sites you may not be using.
As it is better to have claimed the username and have a basic profile with
consistent branding than to not. Not only does this open you to more possible
searches, but it also looks professional.
The next chapter will discuss developing a brand, and how that, too, will add
a layer of professionalism to your business.
🤔
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