How often you tend to fill the Feedback/NPS surveys in your Emails?

Question

Do you think feedbacks via Emails still add to any value to your product?

Julia Shandrokha · Accepted Answer

I do it almost every time I get an email with a survey. 
Would be happy to see more answers here as I also make such surveys for our company sometimes :)

Zaid Qureshi · Answer

I only give feedback or fill out surveys when I am super pissed or super happy with the product, nothing in between gives me the urge to fill the survey.

Martina Hackbartt · Answer

I'm my worst nightmare because I usually send emails asking our users for feedback😂

Martina Hackbartt · Answer

To be honest, I'm my worst nightmare. I don't fill the surveys UNLESS I have a strong opinion on the product (good or bad)

Riia Jarvenpaa · Answer

I do it always if I have time :) It's just that I'm getting so much mail, that I have to forward all except the mail coming from the people I've marked as Priority 1 to a specific folder.

ankita singh · Answer

@julia_shandrokha That's so nice that you take out time for it
It's sad to see most of such emails remain unopened

ankita singh · Answer

@martina_hackbartt Fair enough
You should have a strong feedback which makes difference

ankita singh · Answer

@zaid_qureshi Fair enough
Right input right time

ankita singh · Answer

@riia_jarvenpaa I know email marketing is sometimes too much to handle

How often you tend to fill the Feedback/NPS surveys in your Emails?

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