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    How has your product provided exceptional customer service throughout your buyer journey? 😇

    Emily Willis
    8 replies
    Hi everyone 👋 At Marlee, we're working hard on this, so I'd love to see egs of how you've all achieved this with your products. What content have you produced for each stage of the buyer journey? 💬 What tech or tools did you use to deliver it? 🛠 How did you make your content or comms unique so it connects deeply with customers? ❤️ What performed the best for your product in terms of growth? 🎯

    Replies

    Amit Arora
    The Action Tracker - Life Planner
    Well this is a bang on question, I myself have been looking for answer for this. Would really appreciate more people to come and share their experience on this.
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    Emily Willis
    Marlee
    Marlee
    @amit_arora Me too! Noone's answering!! I've done some research on this already and really loved Braze's work in this space, but I was keen to see other egs from all the legends on Product Hunt.
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    Contentify AI streamlines content creation and publication tasks, making marketing efforts more efficient and effective. Problem: Struggling to consistently create engaging content for various platforms. Solution: Contentify AI can automate the generation of visuals, captions, and blog posts tailored to your brand identity and marketing goals. Try Contentify AI for Free here just look up Contentify AI
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    Emily Willis
    Marlee
    Marlee
    @solyou Thanks for your comment - does Contentify AI have customers using your product to create customer Knowledge Base/Hub content? Do you have any case studies you can share? When I visited your website, it has "Customized for Your Brand & Audience to automatically generate and publish targeted content to [all the social media platform logos]" ie it's for marketing automation. This is very different to content that provides customer service through the buyer journey. Or was your comment generated automatically by an AI tool? it seems quite promotional as though it has been...? Does Contentify AI handle this for you?
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    Gurkaran Singh
    Launching soon!
    Our buyer journey at Marlee is smoother than a bug-free code! From engaging social media content for awareness to personalized emails for consideration, we're using tools like HubSpot to deliver exceptional experiences. Our secret sauce? Making sure our content speaks to each customer's unique needs like a personalized algorithm! 🚀
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    Emily Willis
    Marlee
    Marlee
    @thestarkster Thanks! Do you have a product called Marlee? Or was that a typo?
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    Oliver James Hawthorne
    Great question! 🙌 For each stage of the buyer journey, we create targeted blog posts, videos, and social media content to address common questions and pain points. 📝🎥📱 We use HubSpot to deliver this content at the right times and track engagement. The key is understanding the customer deeply and crafting content that resonates on an emotional level. ❤️ Personalized email journeys powered by customer data have performed the best for us in driving growth. 📈 Tools like Segment and Customer.io make it easy to deliver the right message to the right person. Hope this helps! Let me know if you have any other questions. 😊
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