How do you train your customers?

Rose Kamal Love
2 replies
Hey Product Hunt, I'm Kamal, a 20 year old builder from India, with a team of 4. I was building an AI-powered course builder initially, and once we started getting some paying customers biggest problem that we encountered was teaching them how to use the product. I wanted to create help centre but I couldn't, probably the procrastination, because I felt like it was a huge task. So, me and my co-founder decided to make creating videos and guides for this help centre fast and easy. This is where Kroto comes in, you just record a product/process walkthrough and it generates studio quality how-to videos with zoom-in and transition effects along with a step-by-step guide with GIFs for every action. Here's the demo: https://www.youtube.com/watch?v=JmeeNmpNepY I want to know if you guys also face similar issues, and want to get some feedback on the product. Biggest issues right now: Publishing time way too long, editor not optimised, no way to remove or add more zoom-ins in the video.

Replies

Kingkind Cannabis
We train our customers through a combination of interactive workshops, detailed tutorials, and hands-on practice. Our approach ensures they fully understand the product and can effectively utilize its features. Ongoing support and resources are also provided for continuous learning and improvement. https://www.kingkind.co/cannabis... your licensed legal cannabis concierge, offering premium products with convenient delivery. For top-quality cannabis and unmatched service, look no further than King Kind—experience the difference today!
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