How do you measure your marketing success?
Anu
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Gurkaran Singh@thestarkster
Measuring marketing success is like decoding a complex algorithm – analyzing data, tracking metrics, and sometimes just a pinch of luck to hit that sweet spot!
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Marketing can accomplish several goals: a) general brand awareness, b) marketing-qualified leads for sales, c) awareness about your brand's activities, e.g., event, launch, new direction, new team.
For general brand awareness you can look at things like traffic to your website or searches in Google Trends to see if anyone is thinking about you.
For marketing-qualified leads, you should have sign-ups for an event, webinar, or literature download with some additional survey/form data that indicates interest in speaking with a sales representative.
In DTC context the narrow dimension of advertising as a subset of marketing can be measured as return on advertising spend (ROAS) for your ecommerce sales.
We measure marketing success through a mix of metrics - leads generated, sales closed, website traffic growth, social media engagement, email open rates, etc. It really depends on the specific campaign goals. Having clear KPIs from the start is key. Tools like Google Analytics, HubSpot, Salesforce help track the full funnel. At the end of the day, ROI is the ultimate measure though - how much revenue did the marketing efforts drive relative to their cost.