How do you manage your community?
Felya Bilgen
26 replies
How do you maintain engagement, foster connections, and create a thriving online space?
Replies
Mahsum Akbaş@mahsum_akbas
Testpine
engage and keep active communication
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As Mehul says, it depends on the platform you are hosting your community. But that's not all. It equally depends if not more wrt your target audience, resources, product, and so on. But on a generic note, I'd say to try the below (these activities have worked for us).
1) Host events around your target topics once a fortnight or on a schedule that suits you. Probably, with a notable guest in your niche.
2) Share product updates with your community first. Get their feedback. This will make them feel valued and in turn, will let them support your product and work even more.
3) Have a space beyond work. A space where people can come and hang out on generic things like work life, daily routines, etc. This glues the people together and builds the very purpose - a community.
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@senthil99nathan thanks for the information. Discord and Linkedin communities are important for me.
Always stay connected and always up-to-date. To distribute the knowledge gained. Be proactive in acquiring knowledge from others.
The answer is "It depends" based on the platform you are talking about.
@felicitias for Discord you will need a community manager who can keep them engaged all the time and for LinkedIn, make a lot in Notion or any note-taking app and engage with them frequently.
In X it's easy as you can create List and add all those contacts there.
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@mehul_fanawala mostly for Discord and Linkedin communities
Huudle AI Project Assistant
Be transparent to them and always open to communicate. Fast response is also a crucial point I believe.
Tamly: Automate B2B Sales Outreach
by focusing on user-friendly features, data-driven customization, and active community support to create a thriving online space.
1.engage with them 2.hold activities to make it active 3. be friends
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@kyle_desana Picking up the right one then be one of the community.
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@eren_socialclub HI Erin, whats your community about? Is it AI centric community ?
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Create a system to obtain both qualitative and quantitative data, and continue to look back and take action for improvement.
Hello Felya, I think this is a great question, so I'd like to share information about our LegalNow community here.
Our legal AI project, LegalNow, offers "lawyer-level" contract drafting, review, and consultation services.📝💯(https://ai.legalnow.xyz/) So, if you're struggling with a contract, you can turn to LegalNow!
In the early stages, we tried to centralize our community on Discord, but quickly realized it didn't serve everyone (not everyone enjoys using Discord lol). So, currently, we have three communities: a Discord community (https://discord.gg/UNy9XhddzR), a Telegram community (currently open only to lawyers by invitation), and a LinkedIn community (https://www.linkedin.com/groups/...), catering to the needs of users on different platforms.
@richardpaker connected your discord
By engaging to them. Replying to comments and giving them valuable content that they might like.
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@kyle_desana actually there are a lot. Especially on Twitter and LinkedIn
Hi! Wanna echo what everyone is saying here. It depends on the platform. We are a startup that builds community management tools specifically for Discord, so happy to share some thoughts on platforms like Discord.
The biggest difference betwen Discord/telegram/whatsapp vs twitter, IG is that the former are more intimate. They are conversion platform. People already support you and thats why they are here. IG/Twitter is top funnel growth: this is how you attract them to your conversion platform.
Because of this... you should feel free to be more open (buindinginpubic style). Do a lot of annoucement, and talk about good and bad. Do regular events, but make it small and intimate. The other thing during early stage that really helps is personal touch. Know all of your members (early stage), give shoutout if they contribute and also try to connect all of them personally to generate network effect.
At the beginning, you are gonna do a lot more work. People come specifically for you or your product, but the goal is to make connections within your members, host events to make them feel comfortable with each other and overtime, they will look after the community themsevles.