How do you manage customer care/experience from a technical perspective?

Managing customer care and experience from a technical perspective involves leveraging various tools, systems, and strategies to ensure efficient communication, resolution of issues, and overall satisfaction. Here are some key components of managing customer care/experience from a technical standpoint: https://www.grandroyalrentacar.com/ Customer Relationship Management (CRM) System: Implement a CRM system to centralize customer data, interactions, and feedback. CRM software allows you to track customer interactions across multiple channels, manage customer profiles, and provide personalized service.