• Subscribe
  • How do you handle negative feedback from clients?

    Hibba Shahid
    3 replies
    I'm sure we've all been there The truth is that we don’t live in a perfect world, however hard you try to please your customers there’s no way around it: Bad Reviews Happen. So how do you tackle it?

    Replies

    Ivelin Iliev
    Bad reviews happen, but you can turn those into your advantage. Ask your clients why they felt that way and what you could do better in the future. This shows your genuine concern and helps build a strong relationship with them.
    Share
    Hibba Shahid
    @iveliniliev Thats true! Engaging with clients to understand their concerns not only demonstrates that you care but also makes room for improvement.
    Its normal , my thoughts about bad reviews are different now. If your product is getting some bad reviews it looks more organic and real because everyone will not love your products. So, If you are getting 20 30% negative reviews do not overthink or over react just keep asking them what they want and what you can Improve. If someone is getting 100% positive Reviews it seems like he is getting paid reviews or something else in my point of view.