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  2. How do you approach user feedback and incorporate it into...

How do you approach user feedback and incorporate it into your product roadmap?

Rithvik Podduturi
2 replies

Replies

John Xie
Taskade AI Mobile: Supercharge Workflows
Taskade AI Mobile: Supercharge Workflows
Gathering feedback and engaging with your community are essential for any product or service. At Taskade, we've found Canny.io to be a highly effective tool for this purpose. By using their embedded widget, which you can see on https://taskade.com/feedback, users and customers can easily vote on issues and help us prioritize what to work on next. Another platform that has been invaluable for us is Reddit. We make use of a stickied thread and regularly post on the subreddit https://reddit.com/r/taskade to actively respond to user inquiries and participate in discussions. It's a great way to get a sense of what people are saying about our product and to address any concerns they may have. Overall, staying connected with your community and making it easy for them to give feedback can make a huge difference in the success of your product or service. So, make sure to keep the lines of communication open and use the right tools to facilitate the feedback-gathering process.
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Nigee
Hi Rithvik, Here are my steps to approach user feedback and incorporate it into your product roadmap: 1. Gather and organise feedback: Start by collecting feedback from users through various channels, such as customer support, surveys, user testing, social media, and other feedback channels. Once you have collected feedback, categorise it into themes or topics to make it easier to analyse and prioritise. 1. Analyse feedback: Analyse the feedback to identify common themes or issues that users are facing. Categorise feedback into categories such as usability, performance, features, design, and customer service. Use this analysis to determine the most critical and common issues that need to be addressed. 3. Prioritise feedback: Prioritise the feedback based on the impact it would have on the user experience and the business goals. Focus on feedback that can provide the most value to your users and the business. 4. Plan and incorporate feedback: Use the prioritised feedback to create a product roadmap. Determine which feedback can be incorporated in the next product release and what needs to be added to the roadmap for future releases. 5. Communicate updates: Communicate the updates to your users, so they know that their feedback has been heard and incorporated into the product roadmap. Keep your users informed about any changes to the product that will be made based on their feedback. 6. Test and iterate: Test the changes made based on user feedback and iterate based on the results. Incorporate new feedback as it comes in to keep improving the product and ensure that it meets the needs of your users. 7. Follow up: Follow up with users who provided feedback and let them know how their input has helped shape the product. Consider offering incentives to encourage continued feedback from users. By following these steps, you can effectively incorporate user feedback into your product roadmap and create a product that meets the needs of your users. Does my process help?
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