How critical are reviews?
Lodovico Sella
5 replies
Write 3 reasons why you think reviews are essential
Replies
Avad@avadhoot_kulk
Can you write some more context? What kind of reviews?
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For SaaS businesses G2 and Capterra are critical acquisition channels, and those are driven by the number of reviews you harvest.
WorkHub
-Reviews are critical because they provide customers with information regarding the quality of a product or service.
-Reviews provide an unbiased opinion about a product and help customers make informed decisions before purchasing a product or service.
-Reviews also influence sales and customer satisfaction, as customers are more likely to purchase if reviews are favorable.
- Review can be a double edge sword, on my last product there are some users that were fanatics to our product and they write reviews then we got a user drop in just half an hour.
- Review can be a key point to bringing user trust
- Review can be the best way to help you define the feature/update