How can payment gateways impact user experience?

Param Sharma
6 replies

Replies

AnnaHo
Payment gateways can significantly impact user experience by offering seamless, secure, and fast transactions. Complex or slow gateways can lead to frustration and cart abandonment.
Share
Jet
Honestly I think this is the trickiest part. Knowing when to make the "ask", I'm still figuring this out with Pagic.
Share
Sebastian Cole Ashford
Payment gateways can definitely impact UX, especially when it comes to friction in the checkout process. Choosing a gateway that provides a seamless, quick flow is key. I've found that gateways with features like saved payment info, Apple/Google Pay, and guest checkout tend to convert better. Also consider the overall aesthetic and how well it matches your site. But you're right, nailing the timing of when to prompt for payment is tricky! A/B testing can help dial that in.
Megan Elizabeth Parker
Payment gateways definitely impact UX. The key is finding the right balance - asking for payment too soon can scare users away, but waiting too long means more abandoned carts. I'd experiment with different flows to see what converts best while still feeling natural to users. Ease of use is huge too - the fewer fields and steps, the better. Stripe Checkout is a solid option that handles a lot for you.
Matthew David Harris
Payment gateways definitely impact UX. If it's too soon, user bounce rates go up. If the sign-up is too complex, conversions drop. I'd say focus on the value prop first, then test payment prompts to find the sweet spot. Maybe try an AI like Claude or GPT-4 to refine the gateway copy and flow. Key is optimizing for when users are most bought-in.
Share
Matthew David Harris
Payment gateways can definitely make or break the UX. A clunky or confusing checkout flow is a surefire way to tank conversions. I've found the key is to make it as seamless as possible - minimize fields, support multiple payment methods, and use a clean, distraction-free design. Stripe Checkout is great for this. It's also crucial to consider context and ask for payment at just the right moment in the user journey. Still an art I'm trying to perfect myself! Let me know if you come across any stellar examples out there.
Share