How can businesses effectively utilize customer feedback to drive improvements?
Ece Topcu
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![Carter Michael](https://ph-avatars.imgix.net/5141182/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=36&h=36&fit=crop)
Carter Michael@carter_michael
Listen
Integrate the changes/feedback
Follow up with the customer and ask if it improved something
Easier said than done, but simple
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