Have you ever considered using AI for customer support on your website? Why or why not?

Aliya Husain
5 replies
AI in customer support can cut down on wait times and improve the user experience. I’d love to hear your thoughts or any hesitations you might have about using AI in this area.

Replies

Lindsay Davis
Generated Photos
Generated Photos
Launching soon!
Can I answer from the maker's side?😅 I want more companies to think about using AI agents for customer support. They can use our AI portrait generator app, which we’ll launch soon, to make headshots for their agents. Haha, yes, this is my big secret wish
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Aliya Husain
@imlindsay Great to hear from the maker’s side! 😊 Using AI-generated headshots for support agents sounds creative and fun. It could really personalize AI interactions.
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Feliciana
AI for customer support sounds promising, especially for handling quick, common questions. My main hesitation would be whether it can handle more nuanced or complex issues effectively.
Aliya Husain
@feliciana_liu I totally get that! AI is great for handling quick and repetitive questions, but those trickier issues need a human assistance. I'm curious—what kinds of complex problems do your customers usually face?
Chetan Mistry
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