Have you ever considered a relaunch?

@nhing Ok i got where you're coming from, when i say "its not about the features" i meant your narrative should not be like focusing more on features, giving necessary features is obviously vital which makes your product, "your!, product!". the mvp should be there I would also thank you for opening up a little bit, where you mentioned users are not staying!. this gives me a little idea where you're struggle which is identifying your core customer once you find it build the product around that customer base's needs / requirements (let me know if its a quick judgment) ⭐️ In one of my previous EdTech startups (which is the most difficult one to build especially in India), we literally monitored each and every freaking user, what he or she is doing, why they're dropping out, and nudge those users by warm calling which takes a very minimal effort and cost. From that point on, the users stopped dropping and that also process of tracking user behaviour and talking to them personally helped us narrow down more on our niche and our target audience. Again, my statement still remains the same, "It's not about features", "It's about how you market it or sell it". I saw your profile it says "Digital marketing nerd" so you should know about it, cuz may have a certain level of influence over how the product should look like or work like, but marketing i believe is completely in your hands. I can give you multiple real life examples from my personal experience how people are selling Saas like crazy, and the best part is, they didn't even developed that saas by themselves which they're selling😂