Have chatbots rehabilitated their reputation?

Jovana Ugrinic
1 reply
Something has shifted, for sure. Do we trust bots to better handle issues for us now?

Replies

Alex Nix
Chatbots have come a long way in terms of natural language processing and user experience. However, the key to rehabilitating their reputation lies in how well they can solve a user's problem without human intervention. What are your thoughts?