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  2. Has anyone built a GPT plug-in to automatically post...

Has anyone built a GPT plug-in to automatically post responses to the appstore/playstore reviews?

Kaushik Vikram Balaji
3 replies
Context: Currently, the problem is there's a delay from our end to respond to the reviews that are posted on appstore/playstore because of which our ratings get affected and user's perception over the app turns negative. How do we solve this?

Replies

Samuel Ramirez
To solve the problem of delayed responses to reviews on the App Store and Play Store, thereby improving ratings and user perception, you should implement a dedicated review management system that utilizes automated alerts for new reviews and assigns them to team members who are trained and scheduled to respond promptly, ensuring both timeliness and personal engagement with users.
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Ronald Bell
we can implement a dedicated team or process for monitoring and promptly addressing user feedback, ensuring timely and constructive responses that can improve ratings and maintain a positive user perception of the app.
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Barry Zheng
A GPT plug-in for responding to App Store/Play Store reviews sounds like a practical solution to your challenge. Automating responses with GPT can ensure timely and relevant replies, maintaining user engagement and potentially improving ratings. The key is to train the GPT to understand the context of each review and generate appropriate responses. This could be a game-changer in managing customer feedback efficiently. For more insights on implementing AI in customer service, check out the latest trends at https://www.producthunt.com/prod....
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