Digital forms VS Conversational forms
shahar lotan
15 replies
What do you feel about this type of Form filling experience?
https://converform.com/form/shachar-conversational-forms-concept
Replies
Freeman Laffey@freeman_laffey
Digital form is structured, formal, and efficient, but often lack the personal touch. I like conversational form
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Finalle.ai
@freeman_laffey I totally agree!
are there certain types of forms or tasks where you think that the conversational style works particularly well? or worse
I’ve noticed that conversational forms often reduce the time I spend filling out information. They feel quicker and more efficient than the usual digital forms.
Finalle.ai
@hana_salazars I totally agree!
are there certain types of forms or tasks where you think that the conversational style works particularly well? or worse
For someone who finds digital forms a bit dull, conversational forms are a breath of fresh air.
Finalle.ai
@eriberto_puppy Lol, I feel you—I’m definitely dealing with some serious form fatigue myself.
Do you still think there are situations where standard forms are a better fit, or is it time to move on?
The shift from digital to conversational forms is definitely a positive change.
Finalle.ai
@elizabeth_m_mitchell
For sure!
@eriberto_puppy just called it above 'a breath of fresh air'
Definitely agree that conversational forms feel faster and more engaging! Makes it seem like you're just chatting rather than filling out a boring old form. Though I wonder if there are accessibility concerns for some users? Would love to hear thoughts on that. But overall I'm a fan of the conversational approach when done well.
Finalle.ai
@nicholasryancarter I totally agree! Conversational forms really do feel more engaging, and I think they can actually help make forms more accessible. By guiding users through step-by-step interactions, they lower barriers for many people. Plus, there's so much potential—think voice-driven forms where users can just speak their answers!
Launching soon!
I think conversational forms are more user-friendly. They seem to be better at prompting responses.
Finalle.ai
@kellypoly I totally agree
I think conversational forms is more engaging, natural, and flexible, but can be less efficient.
Finalle.ai
@tegan_bradleys That's an important consideration,
less efficient in which terms, time it takes to fill?
I think they can engage users in a way that promote them to share more
Digital form is limited to pre-defined options, but can be easily automated.