Customer Satisfaction

Veeresh Devireddy
1 reply
How do you measure customer satisfaction and identify areas for improvement? What methods do you use to gather feedback and address customer concerns?

Replies

Gurkaran Singh
Measuring customer satisfaction is like trying to hit a moving target while blindfolded. Surveys and feedback forms are our go-to tools, but the real magic happens when we actually listen and act on it. Speaking of magic, "Her Ideal Match" uses data science to understand what women really like, which could be a fun twist on understanding customer desires!