By which ways do you gather your customer feedbacks/reviews?

Question

I reach out to them one by one.

Eashaan Bhattacharyya · Accepted Answer

I am building Feedstack in public. It is an AI powered feedback collection platform.

It is in free early access right now! Check it out at feedstack.tech

Answer

I use NPS (Net Promoter Score) surveys via email to get customer feedback. Super easy to set up and gives good insights into customer satisfaction & areas to improve. Also monitor reviews on G2 and Capterra. Tracking CSAT (Customer Satisfaction) score over time helps gauge if we're moving the needle.

By which ways do you gather your customer feedbacks/reviews?

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