Automating L-0/L-1/L-2 Support and CSM Training
Chinmay Singh
1 reply
I am founder of iWish. Our platform is used to automate tech support and to train customer support. I would love to get your feedback on the product. If you would want to try it, please email me at chinmay@iwish.ai.
Below is a 5 minute video showing the concept.
https://youtu.be/COvVUp7pDpY
Replies
Chinmay Singh@chinmay_singh
iWish
There are a few other use cases. For example, as an Engineer you can record yourself. That recording gets converted into a user manual and what we call "Live Help". Your QA team then can use these two to perform testing.
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