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  • Automating L-0/L-1/L-2 Support and CSM Training

    Chinmay Singh
    1 reply
    I am founder of iWish. Our platform is used to automate tech support and to train customer support. I would love to get your feedback on the product. If you would want to try it, please email me at chinmay@iwish.ai. Below is a 5 minute video showing the concept. https://youtu.be/COvVUp7pDpY

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    Chinmay Singh
    There are a few other use cases. For example, as an Engineer you can record yourself. That recording gets converted into a user manual and what we call "Live Help". Your QA team then can use these two to perform testing.