Onboarding and product tours: looking forward to hear about your experience!

Hey there fellow makers! We're building a solution for startups to simplify the process of onboarding videos/product tours creation. I am currently doing research on that topic and looking for business owners/product people/marketers who are willing to talk about problems one faces while doing that. If you have ever tried making onboarding and/or a product tour and are willing to share some opinions with me – please let me know! Thanks in advance, xx :)