Does your startup manage a Slack community for its users?
Jonathan Minori
2 replies
I'm seeing more and more SaaS businesses B2C and B2B leverage Slack as a community feedback loop. I'm curious if this is a growing trend. I'd love to speak with you if you're using Slack this way.
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![Alex Papageorge](https://ph-avatars.imgix.net/2291974/f014bb8b-dc8a-4a71-b39d-98b076e24068.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=36&h=36&fit=crop)
Alex Papageorge@alex_papageorge
We're talking about this as an internal team too... Same question. We were even thinking about adding an in-app chat but this route has been a good/cost-saving solutions (MVP - prove it's value at a raw form)
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I think it depends on your user base and if they tend to be on Slack already. I haven't done any official research on this yet but that seems to make sense to me.