How do you define good UX?
Kevin
10 replies
Just curious how you define or feel good UX either while building your own thing or being the consumer.
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Phillip Martin@phillip_martin
@keeev from my consumer perspective I think clear and easy to use are key for me. A process where I never have to think to hard to continue my journey, no cognitive stress!! (Maybe never having to use the back button in the browser is also a good sign!)
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@keeev for me, good UX is when I'm not confused while using a product. Like, what is this going to do? Where should I click next, am I going to ruin something if I press this? If I have any of those questions, I feel that something could be better. When I'm designing my products, I try to avoid these situations.
@keeev As a customer, a brand or its audience or community makes a promise to me via its landing page, emails, or anywhere. Good UX is when that brand fulfils that promise for my expected outcomes, in context, across devices (as applicable), in the language of my choice, in right voice and tone, anytime, so much so that I am delighted to advocate it in my network and community.
For me good UX is when I am actually enjoying the product, or when I am not confused while using it. I think website that do not have a good UX should really try the Tree-testing.com feature because I think that helps change the UX a lot.