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Rishi
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Congrats on the launch! Been awesome to watch you build this in public and make so much progress in such a short time.
Breakcold
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Rishi
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Are you getting bugs submitted by users?
If so, congratulations! You have users!
And they care enough about your product to help you make it better.
Also, I'd love to chat with you if you're open to it. I'm squarely focused on making bug reports suck less so it's easier to figure out what went wrong.
Rishi
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Why we tweaked our idea after talking to customers
Not sure if I'm going to hate myself for saying "niched down", but we niched down our idea.
Our original idea for Marvy was to add async video to how product teams get feedback, bugs, questions, and praise from users.
We had a few calls with customers and tried to Mom Test it.
We didn't talk much about our idea until the end of the calls and mainly focused on how they do things today.
One...
Rishi
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I'm a big fan of Whimsical.
What is a good alternative to Draw.io for creating architecture/flow diagrams?
Sanveer Singh Osahan
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Rishi
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Doing a giveaway on a customer research guide
It's called "14 Traps To Avoid When Talking To Customers"
It's my first info product - took a while but was super fun to create!
It's basically me bundling up 10 years of experience learning from customers into a practical list of traps to avoid.
Here are the traps:
The Courtesy Trap - people don't want to offend you
The Confirmation Trap - approach convos with a beginner's mindset
The...