Jason Grills

Automation tools like Chatbot help you automate your support requests. It helps you make sure that your support team never missed out on support requests. They can focus on more pressing issues that are likely to be more time-consuming.

It’s all boils down to how you really promote your brand and what’s your messaging to capture your first 100 customers. Your brand needs to stand for something, should be made visible to others on commonly searched terms, and let’s not forget the ability to approach brands and try out your products for free. You can even contact influencers to take your product for a spin and see what sought...

I would say: Focus on your audience. If it’s a B2B market you cater to, then write content that matches their needs. Don’t forget to check up on your competitors regularly. And always remain active on social media. Connect with your customers or prospects. Let them know what’s cooking and what can be new for them to see. Lastly, never give up on your support quality. A complete combination of...

Ahrefs Semrush Surfer seo Reply.io Yoast (quite helpful must say) Google Analytics And yes, Ubersuggest

My team and I found the following channels useful when it came to customer acquisition: Chatbot LinkedIn Instagram to some extent.

Nice Product specially during Covid time. congrats on the launch

That’s a tricky question because using a single SaaS tool cannot be defined as a growth hack for a business. We used a combination of tools like ProProfs Chat (helps us capture leads or prospects interested), FullStory (to understand in-app user behavior), SendInBlue (for email marketing efforts), and HootSuite (for automating social media posts).

Twitter turns out to be a great way to generate leads. We found that it takes time to boost the lead generation process through a social media platform. But if you take time and follow the right measures, in the long run you can capture more leads for your business successfully.

Our team has personally found that MailChimp, ProProfs Chat, and Microsoft Dynamics 365 as a combination really works well. It at least is working wonders for our sales team.

We use ProProfs Chatbot in our Facebook messenger. It has worked for us so far and it’s affordable in comparison to options like Intercom and Drift.

You can try using a live chat that supports the use of a chatbot. Chatbots can help you capture leads. That means you don’t specifically have to look for a sign-up tool if you get a combination like that. You can even identify what leads your business can convert right then and there by letting a support agent take over the conversation. You can give that a thought too. :) Tools like ProProfs...

We personally depend a lot on our live chat system, cause it helps our team get in touch with customers. We can engage and improve engagement for our business. Personally, that's the kind of benefits we experience that makes us feel that we can’t do without our live chat tool.(https://www.proprofschat.com/)

There are multiple KPIs that a business should measure without fail. You can check them out here - https://www.proprofschat.com/blog/customer-success-metrics/ But one that you should check on a regular basis is customer satisfaction rate (CST). That’s because it will help you see if your customers are satisfied with your products and services or not. It plays a key role in improving your...

Adding a live chat on your website is quite an easily task to do. All you have to do is: 1. Select the right tool. 2. Sign up for live chat software. 3. Customize it as per your likes and website theme. 4. Go to installation section and copy the code. 5. Next, go to your website’s backend and paste the code. 6. Save the changes and enable the chat from its dashboard. And its done. It...

Now there are more helping hands. Thanks for saving our time in search for candidates.

This is something which can help me to be in touch with my subscribers to enhance the personal touch with them. Simplest in use, Thnaks to the ?makers to comeup with this.