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Chandan Rajbongshi
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Turning customer conversations into design insights
As a UX designer for a B2B SaaS Shopify app, I've discovered a goldmine of user insights hiding in plain sight: customer support chats. Here's my quick guide to turning support conversations into UX breakthroughs:
๐ Collaborate with support to filter UI/onboarding issues
๐ Deep dive into relevant chats, noting user language and pain points
๐งฉ Identify patterns across multiple conversations
๐ก...
Chandan Rajbongshi
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Help! Showcasing B2B SaaS UX Work in Portfolio
Hey UX fam,
Need some advice on revamping my portfolio. I'm a B2B SaaS designer, and it's been a while (around 2 years) since I last updated it. While I haven't been creating those classic case studies with sticky notes, I'm fortunate to be working on real-life projects with impactful outcomes for the business.
Here's the challenge: I want to showcase this work in a way that grabs the...
Chandan Rajbongshi
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I am really active now a days in reddit communities and it is also helping me a lot in getting design clients
Which social media platform do you prefer?
Chris Liam
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Chandan Rajbongshi
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Airbnb , Slack , notion and figma
What's the design or a product that impress you most?
้ทๆ
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Chandan Rajbongshi
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If you are designing it in figma then its really to build up website in framer
Webflow or Framer?
Olumide Olaseni
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Chandan Rajbongshi
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SAAS product designer here happy to connect
https://www.linkedin.com/in/chan...
Let's connect and support each other on PH, LinkedIn and Twitter.
Priyanka Saini
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Chandan Rajbongshi
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https://www.linkedin.com/in/chan... Let's connect!
Share your LinkedIn and Twitter profile let's connect! (for launch tips and daily updates)
Sadath N
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Chandan Rajbongshi
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Tailwind all around
Bootstrap or Tailwind?
Jose Garrido
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Chandan Rajbongshi
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I am myself a Product designer focused on SAAS apps , let's connect
Designer recommendations
Jose Garrido
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Chandan Rajbongshi
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The one thing most SaaS companies ignore, costing them thousands in revenue!
Imagine converting more free trials into paying customers without spending a dime on ads. Thatโs the power of killer onboarding UX design for your SaaS!
๐ Here's the deal: Onboarding UX isnโt just about teaching users how to use your product; itโs about making them feel at home, ensuring they see value in what you offer from the get-go.
Step 1: Simplify your sign-up process. Make it so easy,...
Chandan Rajbongshi
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Do You Spend Time Crafting a Waitlist Page for Your SaaS Product? What Solutions Are You Looking For
Personally, I've found that the waitlist page can be a crucial aspect of the pre-launch phase. It's not just about collecting emails; it's an opportunity to engage potential users, build hype, and gather valuable feedback.
But here's the thing โ there's no one-size-fits-all solution. Every product is unique, and so are the strategies we employ to attract and retain users.
So, I'm...
Chandan Rajbongshi
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I think you can change the tutorial video that's in the hero section , also add CTA in important sections and try to add some social proofs like testimonials
How can we improve our website? Seeking ideas for better UX, functionality & designs
Asim Javed
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Chandan Rajbongshi
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I got my own portfolio website designed in framer with well structured case studies and also links to the live products
How do you present your designs to clients or stake holders?
Naresh Meetei
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