I've used Zingle both as a business and as a consumer. As a business it makes it really easy to aggregate all messages across all channels into one streamlined inbox and keep track of who you're talking to. As a consumer, it makes requests, ordering, simple questions I have, etc. an easy process without having to deal with making phone calls or waiting for email answers. Daily I think " I wish this business had zingle so I don't have to deal with talking to anyone, especially restaurants for to go orders, asking for a late checkout, making appointments, etc".
I’ve been using Zingle in my business for almost two years now. It’s revolutionized how we communicate with our customers. It helps with customer retention, consumer feedback, and keeps our brand top of mind. We also use it for staff communication.