HORRIBLE CUSTOMER SERVICE - BEWARE
Iâm not the first one leaving reviews saying that they take your money and donât issue refunds even when you explain and have proof of not using the app!
The terms and conditions are tiny, no one reads them! I purchased a promotion for 3 months, I used it for a few days and never again because I didnât like it. And since the app doesnât say that the subscription is automatically renewed I didnât even know that I was going to get charged again. They donât even have an option to cancel de subscription from the app!
I emailed support explaining this, also that I havenât been using the app nor do I want to use it again and requested a full refund, which they denied. After insisting they offered a 25% refund. If they would be honest theyâd give a full refund!!! Especially when seeing that I havenât been using the app.