Egregiously resold content purchased and refused to rectify.
Have used Springzo in the past for a couple of content pieces on startups, UX and around product marketing. Top-notch content quality and illustrations.
Writers aren't native speakers, so the quality isn't great (check the samples).
Just doing some math, writers are probably making 1-2 cents/word. That's insulting and devalues the writing profession. I can't imagine the quality you'd get from this 199/mo service for 5k words. Or which labour pool you're taking advantage of...