I remember back in my Internal MarComms life how many lifeless hours I used to spend in og email surveying tools like SurveyGizmo just to hope for a >1% response rate another not-so-fun task was having to code open feedback from the various forms living in the wild. Being able to see my customers regularly collecting hundreds/thousands of responses from their surveys + Not having to spend hours coding responses via tSprig's AI gives me great joy & candidly, envy (wish there were tools like Sprig back then!).
Amazing work, team! Sprig AI Analysis for Surveys is the answer to more efficient survey analysis—AI summaries and a chatbot for custom questions? Count me in!
Hi @spy_armenia, we'd love to know if you have specific feedback about how we can improve. Our goal is always to be user-driven and we want Sprig to be as easy-to-use as possible. Can you share any feedback with us that might help improve your rating of Sprig?
I would not recommend this product. Customer service was very poor. Even the head of infrastructure Benjamin Gardella was unprofessional and negative. Just for that I don't see myself utilizing the platform. See issues down the road with this company.
