What do people think of Social Web Suite?
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2.9/5All time (1 review)
1/5
Recently (0 reviews)25 Reviews
Customer support is one of the worst I have ever encountered.
I purchased this software about 6 months ago. Before purchasing, I asked the founder if they had Google My Business incororated. I was told not yet but that it would happen very soon.
I have since followed up with them about every 2 weeks to see if this was being integrated.
Most of the times, I did not get an answer to my emails. I would often have to send 4-5 emails before getting an answer.
And every time I got an answer, I was told Google My Business would be integrated shortly, and often the update was that it would happen in about 2 weeks time.
About 6 months later, this is still not integrated.
So in short: In my opinion, the customer service is terrible. I do not get replies when sending emails, and I feel lied to regarding the integration of Google My Business. I am very dissatisfied and would not recommend this to anyone.
Recommended this product
Review of Social Web Suite
Well done Tina & Dejan @tina_todorovic. This PH was a long time coming. Great product & excellent team! 🚀
Recommended this product
Review of Social Web Suite
Great guys, great team, they really love their product, listen to the customers and are constantly trying to improve Social Web Suite to be even better... good luck on the ProductHunt today! ;-)
Recommended this product
Review of Social Web Suite
Great people behind this product!! Best of luck. :)
Does not recommend this product
Review of Social Web Suite
service client absolument grotesque. Cela fait plus d'un mois que je les contact sans réponse.
Recommended this product
Review of Social Web Suite
You want your web social tool to be built by great people who care about people. Now you have it :)
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