Slack Platform alternatives

Userlist is a customer messaging tool that helps you onboard and engage your SaaS users after they sign up for your product. It’s much more efficient than building an in-house solution, and way less complex than Intercom and other enterprise tools.

Quip helps teams get more done by seamlessly blending documents, data, & conversations in a unified platform available online, as an app, or inside Salesforce.

#1 user-generated content platform with official integrations with the major social media networks, allowing small and world-famous brands to aggregate what people talk about on social media and reuse interactive widgets on their websites to sell more.

Poppins makes your Slack actionable by capturing messages as action items and discussion topics right inside Slack without switching context, saving ~an hour! 🌍 100's of teams trust Poppins globally 🏅 #1 Brilliant Bot on Slack Apps 🏆 #1 New & Noteworthy App

Gist is an all-in-one growth software that serves as a central source of truth through the entire customer journey. Get started for free!

Solo entrepreneurs and small teams reclaim several hours each week thanks to typedesk text expander. Create text shortcuts that work across all your apps and websites for all your repetitive text content! Forget manual copy & paste, ditch repetitive typing!

Klaus is a conversation review tool for support teams. Integrates with your help desk, good for improving quality of answers and on-boarding new agents.

Intelligent monitoring → Your digital assistant automatically monitors all your campaigns to help bridge the gap between insight and action.

Leadoo is a simple toolkit that turns your passive website visitors into qualified leads, in interactive and friendly ways. Doing so we help companies to generate more leads, convert more qualified applicants, and improve customer service with bots and Humans.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.

Help to solve client problems with Ticketrilla where they arise. The client can get support without leaving his site, and the support agent receives a full-fledged helpdesk with easily extensible functionality.

Suptask is the new way of working with tickets where your conversations on Slack are turned in to a full blown ticketing system, without leaving Slack. Remove barriers between teams and decrease response time by optimizing the time-to-resolution (TTR).

With 9mCollab you will enjoy well structured, distraction free communication, that is seamlessly transferred into knowledge base through a highly efficient conclusions driven process.

Slack Forms is the first app to let you create, edit, manage and send forms all without ever leaving Slack.