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  • Segment

    Segment

    The leading customer data platform
    50reviews
    204followers
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    What do people think of Segment?

    The community submitted 50 reviews to tell us what they like about Segment, what Segment can do better, and more.
    What do you think about Segment?
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    4.9/5All time (2 reviews)
    1/5
    Recently (0 reviews)
    50 Reviews
    Atle Myhrer Knudtzon

    Product

    6 reviews
    Verified
    In "We Are Learning," Segment serves as the backbone of our data-driven decision-making process. Its Customer Data Platform (CDP) capabilities have streamlined the way we collect, unify, and analyze customer data across multiple touchpoints. This centralized data management has not only simplified our analytics but also enabled more precise and targeted customer engagement strategies. Segment's ease of integration with other tools in our stack, such as Intercom for customer support and Auth0 for authentication, provides a cohesive, end-to-end view of our user interactions. Overall, Segment has been instrumental in elevating our customer intelligence, thereby aiding in the optimization of our product and the effectiveness of our customer outreach.
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    Mike Gebremeskel

    Founder & Leadership at Talisman

    7 reviews
    It plugs in with almost every major analytics tool you might use for product insights.
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    Nathaniel Blackburn
    UI Engineer
    41 reviews
    Recommended this product
    Review of Segment

    A fantastic idea and very well executed but to say all it really does is pass data on to other services, is kind of expensive due to it having no real value of it's own.

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    Jonathan Knegtel
    Building blockdata.tech
    10 reviews
    Recommended this product
    Review of Segment

    Make sure to think about your integration and your good to go, don't feel bad to reach out to their support.

    Having said that, you want to get your core stats down and then work on your 'nice to have'. Trying to plan everything at once will just be a headache. Ensure to read tool specific documentation to ensure you are doing the right thing.

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    Seán Marsh ✌️
    Ethical Business Designer & Strategist
    6 reviews
    Does not recommend this product

    Tried multiple times to get a proper demo for Personas to sell it internally. The sales took over a week to respond and when they did kept treating me like we had no cash and shouldn't bother.

    I'm the brand manager for two superannuation companies... we HAVE money.

    Really not impressed.

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    HΛN K.
    HΛN K.
    @hanothan
    1 review
    Recommended this product
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    Anthony Short
    Designer, Segment
    2 reviews
    Recommended this product
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    Matt McSpiritt
    Founder, Wing Date Night
    3 reviews
    Recommended this product
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    Matt McSpiritt
    Founder, Wing Date Night
    3 reviews
    Recommended this product
    Seamless experience. Pure CDP.
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    Jordan Skole
    Director of Product Growth
    1 review
    Recommended this product
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