ProProfs Help Desk 2.0

Congratulations @sameer_bhatia1 and team. The UI looks thoughtful and simple. Look forward to trying the product and share a detailed feedback.

Collaboration has never been this easy between an agent who takes the call and an agent who answers the ticket. I like how my agent was able to find all the notes and call specific details that another agent had with the customer on the same ticket. This note feature makes collaboration a lot easier.

I recommend you go for ProProfs Help Desk. They offer 24x7 human support and even have a vast knowledge base so you can get started quickly and delight customers.

Nice work! Looks really good

What I really loved about ProProfs is great and easy to use interface. Great product!

Great Product certainly helpful and helps organize a company's customer support service! Kudos to the team !