Elevate customer experiences. WhatsApp Business solution now on Nexmo APIs.
Send notifications, customer service messages and essential information your customers need on WhatsApp Business.
There are many social channels you can use to engage with your customers - Facebook Messenger, Viber Service Messages etc. Although these channels provide a more personal touch, they are not the most reliable.
Enters the Nexmo Workflows API - it allows you to utilize these social channels, but if message delivery fails, it'll fallback to SMS.