It's a good program, I've used it for many years and continue to use it now. Convenient, supports many ways to publish screenshots, including AWS S3. There are some problems. with interface and memory leaks. Question for the developer, why did they abandon the product and stop developing it?
Updating an app to remove existing functionality and demanding a paid upgrade to reenable it is borderline ransomware. Uninstalled. Looking for an alternative now.
I love how easy it is to create high quality gifs with Monosnap. :) It's pretty versatile. I think I used the pixel exact screen framing and the gif export most often.
I bought the yearly plan and I was running into an issue after that. I asked for the refund and they will not refund me because of their "terms". I only used my plan for a day and asked for a fix. They didn't fix the issue and they never refundeded. What's more they closed my account as they said I was not using Monosnap according to their "terms". And I barely used their application! And I paid for a yearly plan just to be cancelled??? I was sure the issue was in Monosnap because the my S3 keys was working on all other accounts. Their support response take 5 days, many issues. I will never recommend it.