Lot of the reviews here seem fake/shady (Say similar stuff, posted on same day, the type of word choice) But either way, Mercury so far has been working fine for me. CS seems to respond within a day or two. Initially had issues with larger payment, msged them and needed to see invoices of that larger amount to permit it. Once done, things have been working. Just sent wire to my international vendor and it seems to have gone through quicker than expected. So far so good.
Pretty, clean, and intuitive interface, virtual cards, regular updates, and responsive customer service make Mercury a win for my company. I recommend it.
I've been a Mercury customer for around six months. I have seven accounts and find the navigation on the site super easy to use. In terms of customer service, the team is super friendly and knowledgeable. Their fees are totally reasonable and great for my growing business.
I wish Mercury were available when I first incorporated my company. We've had to deal with so many time-consuming issues with previous banking partners. Mercury really let's you focus on your key differentiators, not wasting time moving money. Couldn't recommend Mercury more!
