First of all, Happy Birthday Nick! π π π π (I saw it in LinkedIn)
Then, congrats on the launch!
I think that these SaaS decisions are very actual for every company more than 5 employees. I faced this challenge when I was a CEO of a big team (more than 20). I didn't remember birthdays, so we didn't congratulate in time. Also, I didn't have the list of employees, with their additional contacts phone numbers. And one time it was a situation when 1 employee wasn't in touch during 4-5 hours (working day) and I even didn't know, whom to write, call (we all worked remotely)
Also when we hired HR, she didn't know where to sum all the results from 1-1 calls with the employees.
Then we started work with HR system. It didn't suit very good, but it was better than to be without.
It didn't have an opportunity to add custom fields, but I wanted to add "Foreign language level"
So my wishes to you (if you don't have):
- make birthday reminders
- make custom fields
- make summary for HR 1-1, 360 and etc
I believe you will achieve the success. That's the way!