Update: My previous review glorified the email integration and the ability to create subaccounts for clients to reply to their own messages. However, shortly after releasing their highly-awaited beta email integration (so you could respond to customer inquiries with Gmail and SMTP/POP), it was suddenly removed as result of an internal "business decision". I also was experiencing tons of difficulties on 1 client's Facebook account and their support was sending me in circles, and with no response for weeks or several days. Maybe leadership was going through a tough spot. It felt as if they didnt value the satisfaction of an early investor like me and other LTD buyers. It's thanks to all of our reviews and comments that they made Product of the Day. As of now, Juphy still is able to reply to social media messages, so I continue to use it :) Hope this honest review of what I like and don't like will help.
