Juphy
p/juphy
Unified Inbox For Support Teams
Kevin William David

Juphy 3.0 β€” Boost sales on social media with Data, AI, and Messaging

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Unify social conversations, identify potential buyers, and sell via personalized messaging with Juphy's data-driven, AI-powered social selling platform. πŸ›’ Ideal for businesses that directly sell on social media platforms like Whatsapp, Facebook, and Instagram.
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Osman Erdi Balcıoğlu
Hello Product Hunters, My name is Erdi, and I am the Co-Founder and CPO of Juphy. With the 3.0 update, Juphy has become a data-driven conversational sales tool, in addition to being a great customer service solution for social media. Today, especially e-commerce companies, are looking for ways to increase their sales on social channels πŸ€”. However, they don't have to look so far to increase sales. All they have to do is to re-design their current customer communication to be more sales orientedπŸ’°. But there's a problem! ⚠️ When a business shares a product link on WhatsApp or Instagram, they can't track what happens next. πŸ˜” With Juphy 3.0, we've turned the situation around. All links you share with potential customers on social channels can now be tracked! πŸ€©πŸš€ 1. What are Trackable Product Sales Links, and how do they work? When you add Juphy's tracking code to your website, we ensure 100% connectivity between your website and the customers you communicate with on social media. πŸ’―βš‘ As a result, all product links shared by your sales team can now be tracked. We guarantee that you will be amazed by the total sales from all customer interactions on social channels! πŸ€©πŸ€©πŸ’°πŸ’΅πŸš€πŸ’°. 2. Re-target to sell more products! We record all customer activities, such as clicking on a link, πŸ”— adding an item to the cart, πŸ›’ making a purchase, πŸ’³ and browsing through pages πŸ‘€ in our CRM. Over time, with the data collected on Juphy, you can re-target 🎯 your customers by sending WhatsApp messages to your customers in bulk and seizing new sales opportunities. πŸ’°πŸš€ We have also created a free e-book that explains top sales strategies on social channels: https://juphy.com/social-commerc... Special thanks to all of our valued customers for their feedback and support πŸ™, which have contributed to the many new features we've introduced. We'll always remain dedicated to putting our customers at the center of everything we do πŸš€ We are very excited to answer any questions you may have about these new features! ❓ Out of context: While reading your comments, I'll be enjoying a Vanilla Sweet Cream Cold Brew. Which coffee do you enjoy the most? β˜• Cheers, Erdi, CPO at Juphy
Alara Eren
@thess_torress Hi Theressa, thank you very much! Please try out the new features and let us know what you think😻
Cem
@thess_torress, thank you, Theressa. Glad to impress you! 🫢🦊
Hem JoKal
@nicetr Juphy has been on a consistent basis delighting us. Looking forward to the current and the next AI release πŸ€“
Lucio Ferro
@nicetr Congratulations on the release of Juphy 3.0. I have already been using the tool and it helps me a lot to centralize the service channels in just 1 place. I recommend it to everyone. It is a useful tool for websites and applications.
Gorkem Cetin
Looks good. One question - how do I setup whitelabeling for Juphy? Is there a way for whitelabeling so I can use my own logo / colors?
Cem
@gorkemcetin white label is an extra add-on. Yes, you can. Please contact us for more information. 🦊 support@juphy.com
Zeynep Serra Avan
Exciting and revolutionary update! Congrats on your launch, @alara_eren, @elif_oztuna, and all the team 🧑 Everything is better when data-driven. E-commerce companies are so lucky now with Juphy! ps. @nicetr, I am enjoying my espresso tonic right now β˜•οΈ
Elif Γ–ztuna
@alara_eren @nicetr @serraavan Thank you so much, Zeynep; so glad you are in Juphy Family. 🧑
Alara Eren
@elif_oztuna @nicetr @serraavan Hey Zeynep! You are always super nice! Thank you for supporting us & Juphy loves you!
Cem
@alara_eren @elif_oztuna @nicetr @serraavan thank you so much for your kind words! Glad to have you. πŸ™Œ
David Ferguson
Juphy has continually improved over time. My main use is as an omni-channel support tool but excited to see these new features. The trackable links sound very interesting. Congrats on the v3 launch!
Alara Eren
@davferg5000 Thank you for supporting Juphy since the beginning David! It really means a lot🌟
Cem
@davferg5000, thank you for sharing your thoughts, David! 🦊
Şahin Seçil
Customer communication is crucial for increasing conversions, and I am genuinely impressed by Juphy's insights that aid in enhancing your marketing strategy πŸ‘πŸ»πŸ‘πŸ»
Alara Eren
@sahin_ Thank you so much for your constant support Sahin! We would be super happy if you test out our new features and let us know what you think :))
Cem
@sahin_ Thank you so much for your kind words, Şahin. πŸ™πŸ™Œ
Steve de Jong
Cool, live chat widget included now! πŸŽ‰ Congrats on the launch, Juphy really is a wonderful platform for customer service.
Cem
@stevedejo Happy to hear that, Steve. Thanks! πŸ˜‡
Max T.Pham
Congrats Osman & team on the new launch, Juphy 3.0! It's exciting to see how you're turning customer communication into sales opportunities. With many years working in Social Commerce, I find the ability to re-target customers using the data collected is impressive. Wishing you all success!
Elif Γ–ztuna
@maxtpham Thank you so much for your kind words. Your support means a lot to us, and we're excited to help businesses grow even more. Cheers to continued success! πŸŒŸπŸš€
Cem
@maxtpham, thank you for your blessing, Max! ⭐⭐⭐
GΓ‘bor MihΓ‘ly
Congratulations for the 3.0 update, Erdi, Cem, Elif, Alara! πŸ₯³πŸŽ‰ πŸ₯‚πŸΎ As a user of Juphy for two years, I have found this software to be an incredibly useful tool to manage all social interactions in one platform. Juphy helps consolidate and reply to comments from multiple platforms in one place. The continuous updates to this platform are always a plus. The software helps me to save time and be everywhere, all at once, to ensure social communication works the best possible way. It is crucial to collect data to be better informed, and Juphy provides people with valuable information. Many companies can benefit from that as they can increase the number of sold products. When a business is run by solopreneurs, it's difficult to switch between applications to communicate with the customers. Juphy made it easy already, and now it's the cherry on the cake to track the events in the same place. πŸš€
Cem
@gabor_mihaly Thank yo so muchh for the support, GΓ‘bor! πŸš€πŸš€
Dzianis Yatsenka
Hey! Congratulations! Which social networks can I integrate?
Dzianis Yatsenka
Are you planning to add other networks?
Cem
@dzianis_yatsenka, hey there! Currently supported platforms are the following: Facebook, Instagram, Twitter, LinkedIn, YouTube, WhatsApp, Google My Business, and App Store. TrustPilot is going to be available soon. Thank you <3
Cem
Michele Bugiolacchio
Juphy is great to save time and be everywhere, all at once, to ensure social communication works the best possible way. Smooth sailing for years so far, and looking forward to smooth sailing ahead.
Elif Γ–ztuna
@jayddo It's so cool to hear that Juphy has been your trusty sidekick in managing social communication smoothly and efficiently. We're stoked that you've had a great experience so far, and we promise to keep pushing the boundaries to make your journey even more amazing in the future.
Cem
@jayddo, this ship is set to arrive at its destination! No waves can sink it! 🌊🚒
Josh
Juphy is essential if you manage multiple social media accounts, especially if you manage multiple brands. It makes it so easy to see and respond to messages and comments across social media. That way you don't have to open a million incognito tabs to check in on all of your accounts.
Alara Eren
@icehound Thank you John!
Cem
@icehound No more browser crashes! πŸ˜‚ Thank you for the support, Josh.
Raul Fernandez Jimeno
Juphy is my favorite social media support platform. The team is very focused on this product, always launching innovative improvements, having an eye on how big brands work, what is working now and including the features into Juphy. Now including a live chat widget it becomes the best in class. Thanks for your enthusiastic development and commitment with the product. It is very enjoyable to use.
Alara Eren
@raulfj Thank you so much for such a sincere comment! Seeing this really made my day! We will continue to develop Juphy to make you even happier :)) Thank you for your support
Cem
@raulfj These kinds of comments really push us to the edge! Thank you soo much. ⭐🫢🦊
Ken Cheney
Juphy is a product that just consistently gets better over time. Seriously, the team behind Juphy understands their users, strive to deliver what users request, and is as honest about what they are not doing as they are about promoting what they are doing. The 3.0 launch today continues to push the product forward as the unifier of customer communications across social channels. I'm looking forward to taking advantage of the new features to improve tracking and retargeting by connecting the dots between social channels and web activity. Thank you team Juphy!
Osman Erdi Balcıoğlu
@ken_cheney1 We're grateful for your support and glad to hear that you're enjoying our product. Thank you for leaving a review!
Ankit Singla
As a long-time user of Juphy, I am thrilled to see them featured on ProductHunt once again. As a business owner, Juphy has been a game-changer for me. Its innovative features have saved me time and improved my customer service quality. With everything in one central hub, I no longer have to switch between platforms to manage customer interactions, which has been a huge time-saver. I highly recommend Juphy to any business owner looking to streamline their customer communication and enhance their customer service quality. I am especially excited about their new live chat widget, which I am sure will take my customer service to the next level. Thanks, Juphy! 🀩
Cem
@iankitsingla You're welcome, Ankit! We're lucky to have you onboard! 🌊🚒
Alara Eren
@iankitsingla Thank you for supporting us since the beginning Ankit! It means the world to us!
Juan Francisco PΓ©rez
Great platform and team, new features for version 3.0 are awesome. Our use case is mainly for social support for agency clients and it works great. A clear upvote for me.
Cem
@juan_francisco_perez Thank you for your support, Juan. πŸ™
Elif Γ–ztuna
@juan_francisco_perez Thanks a bunch for your kind words and upvote! We're thrilled that Juphy 3.0 and its new features have been beneficial for your agency clients. Wishing you continued success in managing social support! πŸŽ‰πŸ™Œ
Rasmus Bernt Knudsen
As a software tester, product owner, and agency owner, I see Juphy is a game-changer! The innovative features of this product are quite impressive and can take your customer service to a new level. One of the standout benefits for me, is how it saves time. The platform integrates seamlessly with all our social media and customer communication channels, making it a central hub for customer inquiries. With everything in one place, you no longer have to switch between platforms, which significantly reduce the time you spent managing customer interactions. Juphy.com also provides a clear, comprehensive overview of all customer interactions. This has made it significantly easier to track customer inquiries, ensuring nothing slips through the cracks. The platform's ability to assign conversations to specific team members also ensures that inquiries are handled by the most qualified person, further enhancing our customer service quality. Lastly, I have to commend the Juphy.com team. They are not only innovative in their product development – they are also responsive. I have followed the product for a long time, and enjoy how the team continues to develop the product.
Cem
@rasmus_bernt_knudsen1 It felt really good to read this. Thank you a ton, Rasmus! πŸ’«β­
Alara Eren
@rasmus_bernt_knudsen1 Thank you so much for such a detailed review Rasmus! Your support means the world to us!
Achim Kirchmeier
I love the idea behind Juphy from the first moment. It's a clear upvote from me, as it's really an all-in-one-solution for my usecase. I'm not missing a single thing for an average business-user. @nicetr Really helps a lot to keep close to customers without having lots of tools.
Cem
@nicetr @achimk Thank you for sharing your positive feedback about Juphy! We are thrilled to hear that you love the all-in-one solution it provides for your business needs, and that it has helped you keep close to your customers without the need for multiple tools. Your support means a lot to us, and we are committed to providing you with the best experience possible. πŸ™Œ
Alara Eren
@nicetr @achimk It's great to hear that Juphy is helping your business Achim! Thank you very much for your support πŸ₯³
Elif Γ–ztuna
@achimk We truly appreciate your support and upvote! It's wonderful to know that Juphy has become an efficient solution for your business. Our aim is to streamline customer communication, and it's gratifying to see that we've made an impact on your daily operations. Thank you for your kind words, and we're excited to keep enhancing our platform for users like you!
Utterfly Multimedia
Being an early investor in the vision of Juphy, I'm thrilled to see they have made significant improvements and are moving forward to meet the changing needs of the industry. They aren't stagnant. Thanks to the contributions of users like myself and other early investors, they recently introduced the "multiple agent crash prevention" feature, which deserves recognition. This feature addresses a critical pain point for customer support and sales teams, ensuring uninterrupted service and smoother operations (less fighting and confusion for sales reps too). I hope this proves helpful to others considering Juphy for their customer support and sales needs. With the addition of the "multiple agent crash prevention" feature, Juphy is certainly taking steps in the right direction, and I remain optimistic about their future developments. The recent introduction of this feature will undoubtedly be highly beneficial for customer support and sales teams, ensuring better performance and minimizing any disruptions caused by agent crashes. It's a significant improvement that further demonstrates Juphy's commitment to meeting the needs of its users. Thanks ?makers
Osman Erdi Balcıoğlu
@utterfly our support has made a significant impact on our business. Thank you for being a part of our journey! πŸŽ‰πŸš€
Christophe ASNAR
Juphy is one of my tollbox must have. I work for an E-commerce store. Before Juphy, I missed a lot of comments and questions on google business, youtube or Google play. Who think to check this ? Really ! Now I've got juphys App in my pocket and can instantly respond. It's a game changer.
Cem
@christophe_asnar Thank you for your kind words! Glad to have a customer like you! πŸ₯Ή
Benjamin Miskie
A nice tool for monitoring lots of brands all in one location instead of needing to bounce from platform to platform. Set up is pretty pretty straight forward, its stable, the tool works great.
Cem
@bmiskie great to hear that, Benjamin. Thank you for your comment. 🀩