Don't buy a subscription, its a scam!!!!!!!!!!
I recently tried Heygen's free plan to explore creating a custom AI avatar. While the initial features seemed promising, my experience quickly turned sour due to changes and support limitations.
Firstly, the free plan advertised the ability to create custom avatars, which motivated me to invest time in recording a video and writing a script. However, by the time I was ready to generate the video, the option had been removed from the free plan, leaving me feeling misled and frustrated. And the customer support replied that I need to pay- no consideration of my time spent.
Even though I thought it was unfair, I opted for a paid plan expecting to generate my video. However, technical issues still prevented me from generating the video. Reaching out to customer support yielded an underwhelming response – the issue was simply forwarded to the technical team without further communication or solution offered.
Given the unexpected feature removal, technical issues, and lack of helpful customer support, I decided to request a refund. Unfortunately, I haven't received any response or resolution even after waiting for a reasonable period.
If you're considering using Heygen, I urge you dont do it. the avatars look real but it is a scam, they will take your money and there is no customer service.
