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Help Scout
Manage your customer conversations on one unified platform.
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Launch date
AI drafts by Help Scout
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Draft replies with the click of a button
Launched on June 13th, 2024
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36
AI assist by Help Scout
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Write better responses, faster
Launched on September 20th, 2023
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33
Messenger in Help Scout
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Deliver seamless support with Messenger in Help Scout
Launched on March 9th, 2023
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31
Light Users by Help Scout
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Bring your whole company closer to customers
Launched on August 2nd, 2022
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170
Help Scout for Startups
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Free customer support platform for startups
Launched on April 5th, 2022
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318
Messages with Help Scout
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Build better customer relationships with proactive messages
Launched on October 13th, 2021
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5
Against the Grain
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Documentary series about companies w/ customer-driven values
Launched on July 23rd, 2020
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37
Help Scout
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Help desk software for a more human & helpful experience
Launched on September 24th, 2016
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456
