I've switched from Intercom to Gleap and it's been a fantastic experience. The features are top-notch, and the support team is always ready to assist. The co-founder's honesty and openness to feedback are admirable. The pricing is affordable and provides excellent value, especially compared to similar tools like Intercom. A few areas could use improvement, such as the support documentation and the somewhat complicated user authentication during implementation. But considering the tool's novelty, these are understandable growing pains. Overall, this tool is a promising addition to the market.
Extremely powerful solution that has been well thought-out. This new service shows the innovation and drive by Gleap to meet and exceed our expectations and allow us to provide improved support services to our end customers. Hats off to you!
Great Work @gleap - As a long time customer I love the direction Gleap is going💪
We have tried Intercom's "Fin" as well and I must say that Gleaps Kai has the upper hand when it comes to advanced workflows for customer Support.🚀
Kai for the win👍
