My doctor sent my scripts over 2 weeks. The scripts are not in my account yet. I can't order my medication. I contacted them and I got a generic email saying that they can't respond to every single email personally and some other crazy thing. Very complicated and not user-friendly. I use healthwarehouse.com now, a much better option
Great prices if you can actually receive the drugs. Shipping department is terrible. They will NOT put the correct address on the label, so it is returned. This has happened twice and now they refuse to reship or refund. I actually need these this medication on a daily basis and have now been without for over three weeks. The doctor ordered from my local GoodRX pharmacy that I used before.
Customer service isn't bad - it's nonexistent. It appears to be completely random whether prescriptions from your doctor will appear in your account. The prices are good, but chasing down your prescriptions isn't worth the headache. An all around awful experience.
Unfortunately this doesn't work on the newer drugs out or the expensive ones either just regular ones that most people & myself can already afford but I looked up Rinvoq that my Dr wants me on & it's not on there with a bunch of other costly ones that aren't on there either so this won't work for me. Sorry Mr. Cuban but you need to realize that most people need the newer & more expensive drugs out there to help them with their condition especially after the cheaper older drugs have not worked.
Very poor service. Ordered expedited (2-3 day delivery). 5 days later my drugs were finally shipped. No way to speak to anyone and had to get an emergency prescription from my doctor as I ran out. Automated email replies are unhelpful. Terrible customer service.
Don't have much since after signing up, the options for getting a prescription filled were very limited. I have PDF and hard copy prescriptions from my doctor but there is no facility to accept either. Headed to Meyer.
Very slow. Received an email saying there was an "issue" with my order. No details about the issue such as out of stock, payment problem, new delivery time frame. Nothing. Emails elicit no responses because, according to their contact info section, responding to emails would drive up costs. Why have an email then? The prices seem low so if you would like low prices and are willing to accept bad service in exchange for low prices this is the place.
have received two emails over the past 14 days telling me the scripts are SHIPPING SOON. Cannot find anyone in customer service. Inquiries remain unanswered. this is the worst! would rather spend more for reliability. now i see why the drugs are so cheap - there's absolutely no way to complain when your script isn't filled. Unbelievable.
NO RECOURSE NO WAY!! Prices are great but their customer service does not exist. RUN !! STAY AWAY. It takes an act of congress to get your meds and then if you get them and there is something wrong, you are out of luck. No one to call, notify, complain, nothing. The vial me meds came in was open and the pills spilled all over. Who knows what they were contaminated with. No matter how hard I tried, I couldn't find anyone to file a complaint with. Shame on YOU Mark Cuban you RIP OFF SCAMMER!!!!!
