Congrats Vepaar on this launch on ProductHunt,
actullay I've been 2 years now with Vepaar the platform is so powerful with world class features and integrations as well as their fast customer support via website chat and WhatsApp this makes it easy for any questions to be answered easily, also many feature requests have been developed according to the Vepaar customers feedback and use cases like mine for RTL support with little help was made easy after adding the CSS and JavaScript customization for the Store, the team is responsive to any inquiry or I have, but since the latest integration with HubSpot this requires that the store storage should be more than 1G for large enterprises that would like to use such solution with Vepaar.
but for the user roles I think they should make it free for one user besides the store owner but make it active once or twice a week buy default so the store owner can try and taste this feature and see how it add value to his/her business, so this will encourage to upgrade if need the staff member active along the month/year.
I wish you all success Vepaar team, congrats again