We at Upscale have been using CogniSaaS , the most important pain point for us has been a lot of scattered documentation, customer on-boarding experience. We have been using CogniSaaS since the beta & streamlined the onboarding process! Great team & a Awesome product!
CogniSaaS is a great product for onboarding Enterprise SaaS customers. This tool works in improving the customer onboarding experience. And also it allows for the standardization of Implementation practices, if you are taking-off as a SaaS organization.
And I worked with the CogniSaaS team very closely. They always hear the cient feedback to make the experience better. Founders have a great vision as a product company to scale & help the customer pain points.
I strongly recommend to work with CogniSaaS to see the product & experience they provide to the SaaS community.
Thanks Sridhar for the kind words and for being one of the early adopters. Your valuable inputs on the unsolved challenges faced by implementation teams helped immensely to evolve the product.